Customer Service Advisor

This Customer Service Advisor role with Grade C is focused on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. It would suit someone who can bring clear communication, reliability, and practical judgement to the role.

Known job details

• Employer: Grade C
• Pay: £27,468 - £28,010
• Additional detail: Flexible working options may be available.

Likely focus of the role

• Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

Requirements mentioned

• A minimum of 5 qualifications equivalent to NVQ level 2 or GCSE at Grade C/4 or above, must include Maths and English.
• Outstanding ICT and keyboard skills and the ability to simultaneously use multiple Microsoft, Google and bespoke systems.
• Evidence of experience in a fast paced, high volume customer focussed environment e.g. contact centres.