Customer Service Advisor

Customer Service Advisor focuses on provide outstanding customer service and help the organisation to achieve its goals.

What the role involves

• Provide outstanding customer service and help the organisation to achieve its goals.
• We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times.
• Provide them with accurate information, allowing them to make informed decisions on financial products and services.
• Hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money?
• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully offi.
• Start date: Various start dates from Aug 2026.
• Shifts: Full Time - 40hrs per week - hours worked between the hours of 07:00 and 23:00.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• Refer-A-Friend earns up to £1,200 for you.
• Dedicated Employee Experience Progress – Here to support TP journey.
• Provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

Known job details

• Pay: £27,976