Customer service and Data Administrator

This Customer service and Data Administrator role in High Wycombe is focused on answering and responding to incoming phone calls and emails. Taking appointments, bookings, and providing advice and technical product and service information. It would suit someone who can bring be working with a really friendly and supportive customer service team to the role.

Why this role may suit you

An experienced customer service and data administrator for an immediate start in High Wycombe. It is vital that you have previous exposure and have used a CRM system preferably SAP or prospect soft.

What you would be doing

Answering and responding to incoming phone calls and emails. Taking appointments, bookings, and providing advice and technical product and service information. Producing and issuing quotations for ventilation services. Assisting and supporting the internal and external customers.

The working style that fits

Be working with a really friendly and supportive customer service team. This would suit somebody who enjoys working with data and has a methodical and organised approach as the work involves reviewing, updating, extracting, and inputting data onto our.

What you need

• Also need to have advanced knowledge of EXCEL as well as WORD, OUTLOOK MS OFFICE 365.
• Someone with excellent data administration and great customer service experience to establish a new role within an established business.
• This role is data admin heavy so you really do need good experience here.

Practical information

• Is initially a temp position but will go permanent for the right person.
• The initial temp rate is £12-£13.50 p/h and when the role goes permanent it will pay £26K to £28 K.
• There are additional benefits including 25 days holiday and your birthday off, private medical insurance and life assurance.
• Additional detail: Holiday allowance, Private healthcare.