Customer Service Assistant

This Customer Service Assistant opportunity is built around update systems and keep customers informed with clear, accurate information. It would suit someone who can bring clear communication, patience, accurate records, and reliable follow-through to the role.

Role overview

Customer Service Assistant focuses on handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. Customer Service Assistant – 12 Month Fixed Term Contract.

Customer support involved

Update systems and keep customers informed with clear, accurate information. Supporting our members to deliver services to the highest professional standards and to advocate for the public good.

What helps in this service role

Clear communication, patience, accurate records, and reliable follow-through.

Customer service skills

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Job details

• Part-time (19 hours).
• £25,500 per annum.