Customer Service Assistant

Customer Service Assistant focuses on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

What the role involves

• Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• Must be fully flexible to work a range of shifts including mornings, afternoons, evenings, overnights and weekends as required.
• Work four shifts per week.
• By delivering excellent customer service, you will play an integral role in day to day running of our venue.

Candidate fit

• It would suit someone who can bring clear communication, reliability, and practical judgement to the role.

Additional role context

• Update systems and keep customers informed with clear, accurate information.