Customer Service Clerk

Customer Service Clerk focuses on handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

What the role involves

• Handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• 4 on 4 off, Rotational 06:00-18:00 and 10:00 until 22:00.
• Permanent (Full-Time).
• Ensure every guest enjoys a positive experience.
• Ensuring effective communication processes are maintained for both external/internal customers.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
• Please be aware that interviews are provisionally scheduled to take place during the week commencing the 6th April.
• To ensure your application is considered we recommend submitting it as early as possible.