Customer Service Delivery Manager

Arvato Corby, Northamptonshire This week

Type Full Time

Pay Not listed

Work Onsite

Role detailsJob Description Employer profileAbout the Company

Customer Service Delivery Manager focuses on handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

What the role involves

Handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
Update systems and keep customers informed with clear, accurate information.

Skills and requirements

Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Candidate fit

clear communication, patience, accurate records, and reliable follow-through

Additional role context

Bertelsmann is a media, services and education company that operates in about 50 countries around the world.
Are you the right candidate for this opportunity Make sure to read the full description below.

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Career guide

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What does a Service Delivery Manager actually do?

Explore the real work behind the title, from day-to-day responsibilities to how the role works in practice for Service Delivery Manager.

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