Customer Service Executive

This Customer Service Executive role with Kings Court Trust. Duties Include is focused on managing inbound leads and enquiries from clients. It would suit someone who can bring leading management to the role.

Known job details

• Employer: Kings Court Trust. Duties Include
• Pay: £27,500 - £32,500
• Contract: Contract
• Work model: Hybrid
• £27,500 – £32,500 + OTE.
• 37.5 per week, Monday – Friday.
• Do you have experience in probate sales with a passion for delivering a positive customer experience?
• Are you proactive in your approach to work with a desire to achieve your goals?

Likely focus of the role

• Managing inbound leads and enquiries from clients.
• Provide initial probate information and guidance to help clients understand the probate process.
• Take responsibility for clients after contract signature to ensure a smooth and efficient handover to service delivery.

Requirements mentioned

• A minimum of one years’ experience in a professional services sales or customer service-based role.
• Previous experience in a guided but unscripted environment.
• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.