Customer Service Executive

Customer Service Executive focuses on coordinating maintenance, mot schedules and repairs to minimise downtime and keep customers on the road.

What the role involves

• Coordinating maintenance, MOT schedules and repairs to minimise downtime and keep customers on the road.
• Plan vehicle deliveries and collections, working closely with drivers, customers and internal teams.

Skills and requirements

• Full UK driving licence is essential.

Candidate fit

• Handling customer queries, internal communication and invoicing with accuracy and professionalism.
• Confident communicator, able to handle customer conversations with clarity and professionalism.

Additional role context

• Check out inspections, identifying damage and managing customer recharges.
• Dawsongroup is a leading asset rental business with over 50 years in the industry and a proud heritage spanning over 90 years, now backed by KKR.
• We focus on delivering smarter asset strategy solutions, supporting customers with high quality vehicles and outstanding service.