Customer Service Officer / Security

Customer Service Officer focuses on to carry out duties in accordance with assignment instructions issued by management.

What the role involves

• To carry out duties in accordance with Assignment Instructions issued by Management.
• To ensure that the requirements of the Fire Regulations are strictly complied with at all times.
• Ensure that all incidents are reported and logged in the incident log.
• Ensure that contractors Onsite adhere fully to the site procedures for contractor management.
• Ensure that the site is a safe place for visitors.
• To assist with enquiries from the public and retailers.

Skills and requirements

• In order to comply with the Security Industry Act , officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence.
• Maintain communications between management and tenants.
• For example, you could access 50% of your earned pay before payday for a small fee.
• Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants.

Confirmed role details

• Type of Employment: Full Time.
• 40 hours per week.
• Buchanan Galleries, Buchanan Street, Glasgow, Glasgow, Scotland, G1 2FF.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through