Customer Service / Reception

Customer Service / Reception focuses on be the welcoming face of the building based on front desk reception.

What the role involves

• Be the welcoming face of the building based on front desk reception.
• Handling resident enquiries by phone, email, and in person.
• Ensure smooth morning handovers.
• Supporting with complaints, payments, and deliveries.
• Assist with evening events.
• Set up and tidy social spaces.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• Reception/Customer Service Assistant, £13.75ph.
• Nottingham, NG1, 4-12 weeks, Immediate Start.