Customer Service Representative

This Customer Service Representative role is focused on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. It would suit someone who can bring clear communication, reliability, and practical judgement to the role.

Known job details

• Pay: £30,000
• Work model: Hybrid
• Shift: Weekends
• £30,000 basic .5 hours per week on a rotating shift pattern (Mon–Sun) over 4-week rotations which includes 1 weekend off, 2 weekends with 1 day, 1 full weekend working.
• Private healthcare, pension and life assurance.
• Enhanced annual leave + option to buy more.

Likely focus of the role

• Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Requirements mentioned

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.