Customer Service & Sales Engineer

The Customer Service & Sales Engineer position centres on contribute positively to the team culture and support continuous improvement of processes. It would suit someone who can bring organised and confident keeping warehouse priorities clear during a shift to the role.

Why this role may suit you

Group Trade Holding, a network of technical wholesalers providing water solutions across 10+ locations in Europe. Location: Leeds We are looking for an experienced, motivated Customer Service & Sales Engineer to join our close-knit team in Leeds.

What you would be doing

Contribute positively to the team culture and support continuous improvement of processes. Checking stock availability, lead times, and delivery options, clearly communicating expectations to customers. Preparing and process sales quotations and customer orders accurately and efficiently.

The working style that fits

Organised and confident keeping warehouse priorities clear during a shift.

What you need

• 2–3+ years of experience in industrial sales, technical B2B sales, or sales administration.
• Relevant warehouse, stock control, shift leadership, or dispatch experience.

Practical information

• This role is ideal for someone who enjoys being on the phone, takes pride in delivering excellent service, and proactively supports sales growth in sectors of Piping system.
• We take pride in addressing global water challenges and supporting sectors such as Irrigation, Livestock, Swimming pools, Building services, and industry.
• EPCO combines technical expertise with high-quality products, delivering innovative solutions and exceptional support to a wide range of customers across multiple industries.
• As a Customer Service & Sales Engineer, you will play a vital role in converting opportunities into sustainable, profitable business.