Customer Service Vehicle Returns Assistant

The Customer Service Vehicle Returns Assistant position centres on be responsible for providing a world class customer facing service at every stage of the rental process. It would suit someone who can bring clear communication, patience, and reliable follow-through to the role.

How the role is set up

Are you someone who enjoys customer facing roles and working as part of a diverse team? You perhaps think we just rent cars at the airport.

Where someone would start

Be responsible for providing a world class customer facing service at every stage of the rental process.

What helps someone build confidence

careful practical judgement. Strong professional approach.

What is expected

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
• Car rental/sales experience is desirable but not essential (training will be provided.
• Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.

Job details

• Enhanced Maternity Leave (subject to service and earning qualifications).
• Confidential legal and support service through BUPA.
• 20% discount on EE mobile phone contracts.
• Customer Service Vehicle Returns Assistant at our Edinburgh Airport location to work as part of our vehicle returns team.