Customer Service Vehicle Returns Assistant

Customer Service Vehicle Returns Assistant focuses on be responsible for providing a world class customer facing service at every stage of the rental process.

What the role involves

• Be responsible for providing a world class customer facing service at every stage of the rental process.

Skills and requirements

• This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience.
• Your previous experience should demonstrate your passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment.
• A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
• Excellent communication and face to face interpersonal skills.

Confirmed role details

• Bonus earnings potential.
• Starting 5.6 weeks holiday.
• Enhanced Maternity Leave (subject to service and earning qualifications).
• Discounted car hire rates across our network.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• Europcar is looking for a Customer Service Vehicle Returns Assistant.
• You perhaps think we just rent cars at the airport.
• Would you like to be part of the Europcar team?