Customer Services Advisor

Customer Services Advisor focuses on employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week.

What the role involves

• Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week.
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services.

Skills and requirements

• Experience of delivering great customer service, ideally in a retail sales environment.
• A proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.
• Some knowledge and skills in car parts fitting and cycle repair.

Confirmed role details

• Age 21+ £12.91 per hour.
• As well as holiday and contributory pension, you can expect to enjoy.
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rain.

Candidate fit

• We’ll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently.

Additional role context

• 25% off most of our products in Halfords Retail stores and online.
• Amazing discounts of up to 50% on your garage bills at Halfords Autocentre.
• At least 25% colleague discount at Tredz.