Customer Services Advisor

This Weekends opportunity in Customer Service Advisor is built around demonstrate flexibility in supporting business needs, undertaking additional duties aligned to the role to maintain high service standards. It would suit someone who can bring strong professional approach to the role.

Why this role may suit you

Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We’re looking for a Customer Service Advisor to join our Customer Service team in Birchwood.

What you would be doing

Demonstrate flexibility in supporting business needs, undertaking additional duties aligned to the role to maintain high service standards. Work collaboratively with internal teams and departments to support seamless resolution and positive customer journeys. At Betfred, our Customer Service Advisors play a vital role in supporting customers and upholding the standards that define our business.

The working style that fits

Strong professional approach.

Practical information

• A recognition scheme to earn and convert points to spend with over 700 retailers.
• A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
• A long-service recognition programme and life milestone rewards.
• Work model: On-site.

Job details

• Benefits mentioned: Pension, Training