Customer Services Agent

Customer Services Agent focuses on making our customers happy. be proactive and innovative whilst ensuring you create an exceptional experience.

What the role involves

• Making our Customers Happy. Be proactive and innovative whilst ensuring you create an exceptional experience.
• Enquiries are to be recorded on the telephone enquiry pad.
• To follow our values (Keep it Simple, show we care, Make it Happen, Strive to improve).
• Timely response to customers’ enquiries, queries and complaints in an efficient manner.
• Scheduling and rescheduling orders whilst utilising haulage fleet effectively.
• Compiling and maintaining accurate records as required.

Confirmed role details

• A tailored, competitive salary.
• Company Pension Scheme.
• 25 days annual leave, plus bank holidays on top.