Customer Services Technician

Customer Services Technician focuses on carry out work diligently and safely in line with the company sh&e management system.

What the role involves

• Carry out work diligently and safely in line with the company SH&E Management System.
• To liaise directly with the Central Office Hub to provide status reports of on-going and completed tasks.
• Always be of smart appearance and ensuring having the relevant footwear, and protection to the same, appropriate to the task assigned to, prior to entering and working in occupied.
• To obtain signed satisfaction/completion notifications from our customers following completion of remedial tasks, where possible.

Skills and requirements

• Experience in a similar role, ideally with another housebuilder.
• Multi-skilled. To have a sound knowledge of joinery, general labouring and bricklaying, general plaster patching, painting and decorating.
• To offer courteous, exemplary and efficient customer service at all times.
• Able to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goals.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving

Additional role context

• At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thriv.
• We are also creating a better working environment for our people.
• We create better places where people and planet prosper.