Customer Success Manager

Customer Success Manager focuses on development in both product knowledge and job competencies, achieving all objectives set.

What the role involves

• Development in both product knowledge and job competencies, achieving all objectives set.

Confirmed role details

• The company’s standard hours of work are 9.00am – 5.30 pm with one hour for lunch.
• An opportunity to build your career in IT.
• 25 days of Annual Leave.

Candidate fit

• Self-motivated with a hardworking and proactive approach.
• Strong desire to give excellent customer service i.e. resolving enquiries efficiently and professionally.
• Capable of having a high-level understanding of the Arrow product portfolio (training will be given).

Additional role context

• The aim of the role is to provide your allocated customers a great customer experience by building strong trusting relationships with them.
• Understanding the market and been able to position products from Arrow’s line card within their business to help develop and grow the account.
• Be a professional, self-motivated, focused individual who can build.