Customer Success Specialist

Taylor and Francis Cambridge, England This week

Type Part Time

Pay Not listed

Work Hybrid

Role detailsJob Description Employer profileAbout the Company

Customer Success Specialist focuses on experience of microsoft office, including advanced knowledge of excel.

Skills and requirements

Experience of Microsoft Office, including advanced knowledge of Excel.
Previous Customer Service experience across a wide breadth of customer service tasks.
Experience of working to KPI’s/SLA’s and encouraging others to.
A solid grasp of process and product-related issues and can effectively answer all customer questions without difficulty.

Additional role context

Update Standard Operating Procedures (SOP) or suggest amendments to relevant teams.

Employer information

Role snapshot

Taylor and Francis

Cambridge, England

Taylor and Francis is shown on this listing in Cambridge, England.

Work model Hybrid

Job type Part Time

Location Cambridge, England

View all jobs from this company

Apply for this job

Report this job

Help us keep Jobs247 accurate, safe, and useful for job seekers.

Usually takes less than 20 seconds

This job is no longer available This looks like spam or a scam The job details seem inaccurate This is a duplicate listing Wrong company or location Other issue

Tell us more (optional)

We review reports to remove misleading, expired, or duplicate listings faster.

Career guide

Learn more about this role

Explore the matching JobPedia guide for deeper duties, skills, salary context, and career paths.

JobPedia role guide

What does a Customer Success Manager actually do?

Explore the real work behind the title, from day-to-day responsibilities to how the role works in practice for Customer Success Manager.

Read guide

Skills and requirements

Additional role context

Learn more about this role

What does a Customer Success Manager actually do?

Recommended for you