Customer Support Executive (Remote within the UK)

This Customer Support Executive (Remote within the UK) role is focused on you can opt out of any or all prize draws at any time by contacting our Customer Success team via our in-app chat, or emailing support on hello@getchip.uk. It would suit someone who can bring clear communication, patience, and reliable follow-through to the role.

Role overview

28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing.

Main responsibilities

You can opt out of any or all prize draws at any time by contacting our Customer Success team via our in-app chat, or emailing support on hello@getchip.uk.

What helps someone succeed

careful practical judgement. Strong professional approach.

Requirements

• If you are eligible, you could make a claim for up to £85,000 by the Financial Services Compensation Scheme (FSCS) under their Investment Scheme.
• This means deposits held across these accounts would be eligible for a total of £85,000 of FSCS protection ONLY.

Job details

• Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary.
• You are friendly and naturally engaging with a positive can-do attitude to customer support.
• Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile.
• Dealing with all queries that come in through live chat, email and through social media.