Customer Support Specialist

Secure Retail Coalville, England Jul 1, 2026

Type Full Time
Pay Not listed
Work Onsite

As a Customer Support Specialist, the work centres on cUSTOMER RETURNS AND DEVICE MANAGEMENT. It would suit someone who can bring excellent written and verbal communication skills to the role.

Role overview

Proficient in Microsoft Office applications. Private Health Insurance.

Customer support involved

CUSTOMER RETURNS AND DEVICE MANAGEMENT. Ensure all documentation is completed accurately. Processing customer return requests.

What helps in this service role

Excellent written and verbal communication skills. Analytical mindset with a methodical approach to problem-solving. Able to work effectively under pressure in a busy environment.

Customer service skills

  • Good customer service experience.

Job details

  • 25 days annual leave plus Bank Holidays.
  • Company bonus scheme (subject to satisfactory completion of a three-month review period).
  • Generous company pension scheme.
  • Work model: On-site.

Requirements mentioned

  • DBS check
Career guide

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