Customer Sustainability Project Manager

Customer Sustainability Project Manager focuses on manage a new customer sustainability project delivery framework, encouraging rigor and more structured ways of working.

What the role involves

• Manage a new Customer Sustainability project delivery framework, encouraging rigor and more structured ways of working.
• Supporting the Customer Sustainability Engagement Lead to convert identified customer needs into appropriately structured projects.
• Develop, own and keep a running log of on-going customer projects.
• Communicate key milestones to help plan and allocate upcoming resources, hold regular meetings to review projects and requests.
• Raising possible issues and supporting the Engagement Lead to escalate and take action on any concerns with service levels.
• Supporting the annual account planning process.

Skills and requirements

• Relevant leadership, project, operations, people-management, or stakeholder experience is useful.

Confirmed role details

• Discretionary bonus.
• 25 days holiday plus bank holidays.
• Pension scheme, life assurance and income protection.
• UK/ London (Paddington) – hybrid.

Candidate fit

• ownership, planning discipline, stakeholder communication, and practical delivery judgement

Additional role context

• We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing.
• Design, sales, sustainability, supply chain, and much more.
• Therefore, this role is in place to ensure we have the correct processes, tools and governance to efficiently triage, set-up.