Customer Team Member

Customer Team Member focuses on answering customer inquiries about products and services and assisting customers in finding the items they need.

What the role involves

• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Quay Road SPAR store.
• Checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
• Experience of using a ‘Challenge 25’ policy desirable.

Additional role context

• What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and genera.
• We’re constantly evolving, always looking for new and better ways to serve our customers.
• Support our colleagues, making this an exciting place to build your career.