Customer Trading Advisor

This Customer Trading Advisor role is focused on processing claims cover requests, ensuring service standards are consistently met. It would suit someone who can bring be a proactive and organised individual with strong communication skills and a customer-focused approach to the role.

Who the work supports

The Customer Trading Advisor plays a pivotal role in delivering exceptional service to brokers and supporting the smooth operation of trading activities within the insurance indust. This role involves managing inbound and outbound communications, maintaining accurate records, and ensuring that all policy requirements are met in a timely and efficient manner.

How support shows up

Process claims cover requests, ensuring service standards are consistently met. Managing and organise team mailboxes to ensure timely responses and task completion. Assisting with policy trading activities in line with company procedures and guidelines.

The approach that fits

Be a proactive and organised individual with strong communication skills and a customer-focused approach.

Job details

• #LI-EO1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
• Additional detail: Pension support may be included.