Custom’s Reservations Agent

Custom's Reservations Agent focuses on working as a reservation agent at involves handling inbound and outbound calls to assist customers with their shipping needs.

What the role involves

• Working as a reservation agent at involves handling inbound and outbound calls to assist customers with their shipping needs.
• Need to be detail-oriented to ensure all reservations are accurately processed and any amendments or cancellations are handled efficiently.
• Manage multiple tasks simultaneously is crucial, as you'll be dealing with various customer queries and ensuring their needs are met promptly.

Additional role context

• Reservation agents are part of a dedicated team that provides specialised shipping services to a wide range of valuable customers.
• The company prides itself on its commitment to excellence and customer satisfaction, making it a rewarding environment for those passionate about logistics and customer service.
• Receive comprehensive training to help you excel in your role and stay updated with industry trends and regulations.