Data Analyst

Data Analyst focuses on prepare reports, dashboards, analysis, or datasets that support decisions.

What the role involves

• Prepare reports, dashboards, analysis, or datasets that support decisions.
• Use SQL, spreadsheets, BI tools, or reporting systems to interpret performance and trends.

Skills and requirements

• Strong coding or technical data skills, particularly SQL.
• Experience working with reporting, analytics or business data.
• Experience with BigQuery, Looker, LookML or Google Cloud Platform.
• Experience working in a Customer Operations or contact centre environment.

Confirmed role details

• This is a hybrid role based in our Cardiff office, with an expectation of on-site attendance approximately once per week.
• We’re open to some flexibility around this to support individual circumstances, but regular presence in the office is important for collaboration, team connection, and key in‑perso.
• Maintain dashboards, reporting and analysis.
• Write clean, reliable SQL to transform, join and explore data.

Candidate fit

• analytical judgement, accuracy, stakeholder communication, and careful data handling