Data Centre Technician

This Data Centre Technician role is focused on we pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and se. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Why this role may suit you

Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze.

What you would be doing

We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and se. Respond to off hour emergency calls per on call rotation for any one of the region’s sites. Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs).

What you need

• Experience with computer hardware troubleshooting and repair.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Travel may be required up to 10% of the time.

Practical information

• 24/7 shift coverage is required and may include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks, and may change based on the needs of the business.
• We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
• That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.