Data Centre Technician

The Data Centre Technician position centres on troubleshoot technical issues on various platforms ranging from Systems through to Power/Mechanical. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Why this role may suit you

You will become the primary resolver for your support team, and gain troubleshooting skills on one or more operating systems. You understand all aspects of the equipment you support.24/7 shift coverage is required and may include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks, and may change b.

What you would be doing

Troubleshoot technical issues on various platforms ranging from Systems through to Power/Mechanical. Meet 24x7 On-Call requirements and response during shift rotations. Escalation point and technical troubleshooter for all Systems and problems.

What you need

• Experience with computer hardware troubleshooting and repair.
• Experience working with Linux operating systems.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.

Practical information

• We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and se.
• Share knowledge and help educate less technical staff on the best practices related to all service owner issues.
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites.