Debt Recovery Customer Executive

Debt Recovery Customer Executive focuses on taking ownership and responsibility of debt recovery cases.

What the role involves

• Taking ownership and responsibility of debt recovery cases.
• Analyse cases, deciding what the best case of action is for each case.
• Checking and producing documents and outgoing letters.
• Communicate with debtors to find the most constructive solutions.
• Make sure all debts are collected on time.
• For this role you will need to have at least 5 GCSE’s A* – C (including English and Mathematics), with further qualifications being desirable.

Confirmed role details

• 8am – 6pm Monday to Friday, You will be required to follow a shift pattern 8am to 4pm and 10am to 6pm on alternate weeks.
• In return for this you will earn a competitive.
• Up to 26 Days Holiday + Bank Holidays.
• Company Pension Scheme.

Candidate fit

• Be a proactive, forward thinking individual with a positive attitude towards your work.

Additional role context

• We are working with a well-established Legal firm who are looking for a Debt Recovery Customer Executive to work within their busy Collections and Recovery team based in Maidstone.
• This role would be well suited for a person who has come from a Customer Service/ Call Centre background who is looking for a new challenge and career change.
• Possess excellent customer service skills, both written and verbal and enjoy communicating to people via the telephone.