Delivery Station Liaison Agent

This Delivery Station Liaison Agent opportunity with CEFR level B2 is built around place outbound calls to customers. It would suit someone who can bring accuracy, pace, and safe handling of the work to the role.

Known job details

• Employer: CEFR level B2

Likely focus of the role

• Place outbound calls to customers.
• Resolving delivery issues, and collaborate with Amazon logistics and delivery partners when needed.
• Keeping daily, weekly and monthly records of progress with customer queries.

Requirements mentioned

• Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.
• Knowledge of advanced English at CEFR level B2/C1.
• Relevant experience of dealing with customer queries via phone and email.