Department Manager

The Department Manager position centres on as a Department Manager you will be the driving force behind your business, customer and team results. It would suit someone who can bring facilitating teamwork, providing guidance and nurturing your team is at the heart of what you do, driving them to succeed to the role.

Where the work sits

Drive service excellence, including consistency in net promoter scores and improvement across all other key service drivers, including service satisfaction, approach, and product k. Build a strong clientelling mindset within the team, setting clear KPI targets to drive up customer frequency, number of customers on “My Yellow Book” and the number of established.

How the role works day to day

As a Department Manager you will be the driving force behind your business, customer and team results.

What helps in this setting

Facilitating teamwork, providing guidance and nurturing your team is at the heart of what you do, driving them to succeed.

What needs to be in place

• Deliver an extraordinary customer experience whist meeting sales, service and profit targets.