Department Managers

As a Department Managers, the work centres on today, with nearly 500 iconic brands and our own SEPHORA Collection, were redefining the future of prestige beauty as we continue our bold expansion across the UK. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Where the work sits

At SEPHORA UK, beauty isnt just what we sell - its who we are. From our beginnings in France in 1969 to becoming part of the LVMH family, weve always pushed boundaries through creativity, innovation, and inclusivity.

How the role works day to day

Today, with nearly 500 iconic brands and our own SEPHORA Collection, were redefining the future of prestige beauty as we continue our bold expansion across the UK. Youll support the store by leading people, service, and operations, including. Enabling ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and SEPHORA service behaviours.

Practical details

• Flexibility to work evenings, weekends and holiday periods as needed.
• When you join Sephora, youre joining a team that we truly value - and our benefits reflect that.
• SEPHORA University - receive industryleading product, customer care and development training to help you grow your skills and your career.
• Annual salary reviews based on your performance and our company results.

What needs to be in place

• Exceptional customer service and communication skills, with a natural ability to build rapport.
• Leading, coaching and inspiring your team to deliver exceptional service, personalised advice, and a seamless instore experience.
• Resolving customer queries and concerns promptly and professionally, ensuring a positive experience that builds loyalty.