Deputy General Manager

The Deputy General Manager position centres on overseeing daily hotel operations across Front of House, Accommodation, Kitchen, Food & Beverage, Events & Banqueting, Administration, Maintenance and Health Club. It would suit someone who can bring driving a high‑performance culture through training, performance management, accountability and clear communication to the role.

Who the work supports

Ensure consistently high standards of service, staff presentation, hygiene, cleanliness and operational efficiency. Support KPI delivery, budgeting, forecasting, cost control and rota management.

How support shows up

Overseeing daily hotel operations across Front of House, Accommodation, Kitchen, Food & Beverage, Events & Banqueting, Administration, Maintenance and Health Club. Leading management meetings and manage property operations with professionalism and confidence. Leading, motivate and mentor department heads and wider teams.

The approach that fits

Driving a high‑performance culture through training, performance management, accountability and clear communication. Strong leadership and operational judgement.

What needs to be in place

• Minimum 2 years' experience as a Deputy General Manager in a similar hotel environment.
• Good standard of education with a hospitality management qualification and relevant experience.
• Right to work and live in the UK / Northern Ireland (share code required for non‑British/non‑Irish candidates).

Job details

• Management pension and health plans (discussed following probation).
• Fortnightly pay for wages / monthly salary payments directly to your nominated bank account.
• Your focus will include operational efficiency, occupancy levels, financial performance, staff development and guest satisfaction.
• On‑the‑job, statutory and role‑specific training.