Deputy Manager – Kingston (40 hours / 6 – 12 months FTC)

This Deputy Manager role is focused on assisting the manager in leading the team, and get the opportunity to grow your skills every day. It would suit someone who can bring customer focus, reliability, and organised practical standards to the role.

Where ownership sits

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary.

What the role carries

Assisting the manager in leading the team, and get the opportunity to grow your skills every day. This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding.

What helps the work land well

careful practical judgement. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day. People management skills (e.g., communication, motivation, coaching, connection, and inspiration).

What the role depends on

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change and develop others.
• As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience.

Practical details

• Training and development opportunities.
• Competitive bonus scheme.
• Rituals employee discount.
• Numerous wellbeing initiatives and EAP.

Job details

• Benefits mentioned: Bonus