Deputy Store Director

This West role is focused on supporting the store director wider management team by enforcing high standards in client service delivery and resolving any client concerns with efficiency and care. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

How the role is set up

Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback.

Where someone would start

Supporting the store director wider management team by enforcing high standards in client service delivery and resolving any client concerns with efficiency and care. Partner with the Training team to coach and support the delivery of Beauty Services, maximizing client engagement and loyalty. Spend 5080% of your time on the sales floor, actively leading and inspiring the team to deliver memorable and immersive client experiences.

Job details

• Additional detail: Training or development support may be provided.