Desk Based Account Manager

Desk Based Account Manager focuses on driving sales of fire & security products and services within an assigned customer base.

What the role involves

• Driving sales of Fire & Security products and services within an assigned customer base.
• Supporting promotional campaigns and upsell value-added solutions.
• Maintain strong relationships with customers, understanding their business needs and project requirements.
• Develop account plans to support long-term growth and retention.
• Coordinating with internal teams to ensure seamless service delivery.
• Provide professional, timely responses to customer queries, orders, and technical requests.

Skills and requirements

• Proven experience in a sales or account management role (Fire & Security experience desirable).
• Ability to manage multiple priorities in a fast-paced, desk-based environment.
• Good IT skills, including CRM and order management systems.
• Access to LinkedIn Learning with thousands of expert-led courses to support your professional development.

Confirmed role details

• Will be working Monday to Friday within a hybrid model (3 days in the office and 2 days at home).

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through