Deskside Support Engineer -L2

This Deskside Support Engineer opportunity is built around supporting for 200+ enterprise clients, we provide a dynamic environment where your work makes a real impact. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Role overview

With a presence in 190+ countries, a team of 6,000+ engineers. You will be part of a collaborative IT support team providing hands-on technical support across a wide range of devices and enterprise systems.

Engineering work involved

Support for 200+ enterprise clients, we provide a dynamic environment where your work makes a real impact. We are seeking a customer-focused and enthusiastic Deskside Support Engineer (L2) with a passion for solving IT challenges and delivering exceptional user experiences. Provide Onsite support for desktops, laptops, printers, mobile devices, and peripherals.

Technical skills and requirements

• This is a fully site-based role supporting a valued enterprise client, including VIP users, where professionalism, technical expertise, and strong communication are essential.
• Strong knowledge of Microsoft Windows OS (Windows 10/11 and legacy systems).
• Experience with Windows imaging and deployment (SCCM, MDT, or USB imaging).

Job details

• At Excis, your work truly matters.
• Be part of a hands-on, collaborative team where your technical expertise directly improves user experience and operational success.
• A supportive and inclusive work environment.
• Continuous learning and professional growth opportunities.

Requirements mentioned

• Excel