Duty Manager

Duty Manager focuses on unit 1, valentine park south, valentine road, lincoln, lincolnshire, ln6 7bh are you an experienced retail supervisor with a passion for customer service, operational excellence an.

What the role involves

• Unit 1, Valentine Park South, Valentine Road, Lincoln, Lincolnshire, LN6 7BH Are you an experienced retail supervisor with a passion for customer service, operational excellence an.
• Delivering a friendly, helpful and efficient customer experience at all times.
• Leading by example in providing excellent customer service.
• Supporting effective queue management and customer flow during busy periods.
• Resolving customer queries and complaints professionally.

Additional role context

• Support, motivate and guide store colleagues.
• Assist with colleague training, induction and development.
• Help maintain a positive, productive and collaborative working environment.