Early Intervention Officer

This Early Intervention Officer opportunity is built around you’ll join a supportive, performance‑driven Customer Accounts teammitted to sustaining tenancies and protecting rental ie. It would suit someone who can bring clear communication, patience, and reliable follow-through to the role.

Role overview

You’ll join a supportive, performance‑driven Customer Accounts teammitted to sustaining tenancies and protecting rental ie. Your new role As an Early Interventions Specialist, you’ll manage lower-level arrears cases and carry out key administrative tasks to support ie collection.

What helps someone succeed

• careful practical judgement.

Job details

• 2 days per week, 7 hours per day (09:00–17:00, 1‑hour lunch).
• A leading North West housing provider delivering high-quality, customer‑focused services across multiple regions.
• Negotiation skills and a proven track record, for example, in credit control or delivering high quality customer service, would be considered.