Ecommerce Operations Manager

Ecommerce Operations Manager focuses on overseeing web development plans, both ad-hoc and in-line with the wider digital strategy.

What the role involves

• Overseeing web development plans, both ad-hoc and in-line with the wider digital strategy.
• Coordinating and project manage inter-departmental teams to deliver best-in-class projects on-time.
• Managing software integrations, including PIM (and PIM workflows), CRM databases and audience segmentation, email automations, loyalty programmes.
• Review and social media integrations, along with despatch software.
• Provide a technical understanding for the business, on both new and existing software, assessing the benefits and analysing how they fit into the companys plans.
• Identify areas for website improvement, focusing on UX and CRO techniques, presenting the financial implications.

Skills and requirements

• Provide technical assistance, when required, to our stores, regarding the online ordering system.
• Experience in digital technologies, ideally with an ecommerce focus.
• Knowledge of SaaS platforms, such as PIM, CRM and ESP.
• Project management experience, with a willingness to multi-task and get things done.

Candidate fit

• Strong analytical, organisational and problem-solving skills.

Additional role context

• Here at Edinburgh Woollen Mill we are looking for an Ecommerce Operations Manager to join our Digital team at our Head Office in Carlisle.
• If youd like to be part of a dynamic team, in a forward-thinking business, with excellent career prospects then read on.
• Ensuring the efficient and effective running of the ecommerce platforms.