Ecommerce Operations Manager
Ecommerce Operations Manager focuses on overseeing web development plans, both ad-hoc and in-line with the wider digital strategy.
What the role involves
- Overseeing web development plans, both ad-hoc and in-line with the wider digital strategy.
- Coordinating and project manage inter-departmental teams to deliver best-in-class projects on-time.
- Managing software integrations, including PIM (and PIM workflows), CRM databases and audience segmentation, email automations, loyalty programmes.
- Review and social media integrations, along with despatch software.
- Provide a technical understanding for the business, on both new and existing software, assessing the benefits and analysing how they fit into the companys plans.
- Identify areas for website improvement, focusing on UX and CRO techniques, presenting the financial implications.
Skills and requirements
- Provide technical assistance, when required, to our stores, regarding the online ordering system.
- Experience in digital technologies, ideally with an ecommerce focus.
- Knowledge of SaaS platforms, such as PIM, CRM and ESP.
- Project management experience, with a willingness to multi-task and get things done.
Candidate fit
- Strong analytical, organisational and problem-solving skills.
Additional role context
- Here at Edinburgh Woollen Mill we are looking for an Ecommerce Operations Manager to join our Digital team at our Head Office in Carlisle.
- If youd like to be part of a dynamic team, in a forward-thinking business, with excellent career prospects then read on.
- Ensuring the efficient and effective running of the ecommerce platforms.
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