Emergency Call Handler – Full Time

Emergency Call Handler focuses on also need the drive to meet personal targets whilst delivering excellent customer service.

What the role involves

• Also need the drive to meet personal targets whilst delivering excellent customer service.
• If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.

Skills and requirements

• All screening must be completed prior to your start date, which may result in the start date being adjusted if required.🌟For this role, you need 5mpbs upload and 15mpbs download in.
• You have had a minimum of a year's experience in a call centre environment dealing with customers and have worked remotely.
• A good general standard of education is required, but we believe that with the right core values and training, you could thrive in this role.

Confirmed role details

• Your shift hours will be scheduled between 06:00 and 23:00.
• 217 hours of annual leave. This includes bank holidays for which you may be scheduled to work.
• Pension Scheme, up to 3% employers contribution.

Candidate fit

• That’s the power of hello at Careline365.As an Emergency Call Handler, you’ll be the calm voice and reassuring presence for vulnerable clients when they need help the most.

Additional role context

• We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more.
• 24/7 employee assistance programme with an easily accessible app!
• Family and friends’ discounts on our services & products.

Known job details

• Pay: £23,314