Employment Adviser

Employment Adviser focuses on progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.

What the role involves

• Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
• Delivering a positive experience to new customers, ensuring they engage with you and the programme.
• Provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies.
• Ensure all relevant evidence requirements are met to verify job starts.
• Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers.
• Maintaining hard copy and system-held customer records to the required compliance and quality standards.

Skills and requirements

• Process a Disclosure and Barring Service (DBS/DS) check.

Confirmed role details

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days).
• Pension - 5% Employee 5% Employer.
• Healthcare Cash Plan, incl. 3 x salary life assurance.
• 37 hours a week.

Additional role context

• If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Known job details

• Pay: £26,500 to £29,545 per annum