Employment Adviser (St Austell / Liskeard)

Employment Adviser focuses on progressively manage a caseload of referred customers using a variety of appropriate strategies.

What the role involves

• Progressively manage a caseload of referred customers using a variety of appropriate strategies.
• Provide appropriate advice and guidance on the basics of selfemployment.
• Provide tailored support in all aspects of job-search and interview preparation.
• Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
• Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.

Skills and requirements

• A strong track record of delivering services in line with contractual and quality standards.
• Experience of working with people in the provision of ‘information, advice & guidance’.
• A full driving licence, or the ability to travel effectively using public transport, is required.
• Process a Disclosure and Barring Service (DBS/DS) check.

Confirmed role details

• 37 hours a week.
• Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm.

Candidate fit

• What matters most is your ability to deliver first class customer service, aligned with our overarching mission to empower lives and improve communities.
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days).
• Pension - 5% Employee 5% Employer.

Known job details

• Pay: £26,500 to £29,545 per annum