Engagement Business Partner – FTC – Maternity cover

This Ftc role is focused on building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. It would suit someone who can bring patience, clear communication, and respectful care standards to the role.

Why this role may suit you

Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. This is a high-impact role where you’ll play a key part in delivering exceptional customer support and engagement across key product groups.

The working style that fits

Handling shift-by-shift responsibilities with consistency and care. Strong professional approach.

What you need

• Support service reviews and provide insights to improve customer experience.
• Experience analysing support trends and contributing to service improvements.
• Experience in a technical or application support environment.

Practical information

• At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported.
• Work model: Hybrid.
• Additional detail: Pension support may be included.

Job details

• Pay: £25,000
• Benefits mentioned: Pension, Holiday allowance, Private healthcare, Bonus