EU Returns Operator

This EU Returns Operator role is focused on monitoring daily transport activity to ensure all collections and deliveries are running on time. It would suit someone who can bring confident communicator, comfortable liaising with external partners and internal teams to the role.

Where the work sits

Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

How the role works day to day

Monitoring daily transport activity to ensure all collections and deliveries are running on time. Maintaining regular contact with the customer, couriers, suppliers, and internal teams. Review routes and identify opportunities to combine loads in a cost‑effective manner.

What helps in this setting

Confident communicator, comfortable liaising with external partners and internal teams. Dependable and self-motivated working style.

Practical details

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
• Additional detail: Pension support may be included.

What needs to be in place

• Strong attention to detail with the ability to manage multiple priorities.
• Good IT skills, with experience using Microsoft Office - specifically Excel.
• Experience within logistics or transport.