EUC Onsite Support Specialist

EUC Onsite Support Specialist focuses on provide 1st/2nd line end‑user support across hardware, software, and peripherals.

What the role involves

• Provide 1st/2nd line end‑user support across hardware, software, and peripherals.
• Supporting Windows, macOS, Microsoft 365, and enterprise applications.
• Maintaining accurate asset records and supporting documentation.

Skills and requirements

• 2-3 years of experience in IT support or EUC technician roles.
• Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking.
• Experience with remote support tools and ticketing systems (e.g., TeamViewer, ServiceNow).
• Experience in a corporate/enterprise environment.

Confirmed role details

• A highly skilled, customer-focused Onsite IT Support professional to join our team as a EUC Onsite Support Specialist.
• In this role, you will deliver exceptional technical support services to our internal users, located at our London branch office, while also providing support to our global remote.

Additional role context

• Resolve incidents and service requests via ticketing system, phone, email, and in person.