Experience Designer (midweight)

ABOUT BIGLIGHT

Biglight is an experience design agency that combines customer insight, UX and design with constant innovation and experimentation to help leading brands create remarkable customer experiences.

Our unique approach allows brands to understand the unmet needs of their customers and transform the way they meet them through testing, personalisation and service innovation across all channels. 

Why Biglight?

At Biglight, we believe your career should be an exciting journey of growth, impact and creativity. We’re offering you an opportunity to shape the future of user experiences for some of the world’s leading brands, while you develop your own path.

We're a people business that depends on the talent and experience of a remarkable team of specialists to deliver excellent services to our customers. We hire the very best people, regardless of background, and provide an environment where they can develop and grow, whilst working with some of the best brands in the world including The North Face, Vans and Marks and Spencer.

What’s in it for you

Work on exciting, client-focused transformation project

You’ll be a core member of the Experience Design team, working across some of Biglights key clients. You’ll partner directly with product owners, UI designers and senior stake holders to shape digital products and services. From defining user journeys to delivering research and informing product decisions, you’ll be hands‑on and influential from day one.

See your ideas come to life

At Biglight, your work will have real, measurable outcomes. You’ll shape user experiences that have a direct impact on our client’s success and play a key role in delivering creative and strategic solutions. Your ideas won’t sit in presentation decks—they’ll be built, tested and rolled out as part of a long‑term transformation roadmap.

Grow with us

You’ll deepen your experience across research, interaction design and experience strategy, contributing your expertise to complex problems and high‑visibility workstreams. You’ll take responsibility for leading parts of the design and research process, facilitating workshops and partnering closely with client teams to drive progress.

Requirements

Skills we admire

Curious and innovative

You love to understand behaviours and translate insights into meaningful actions, and you’re continually looking for ways to improve the way you do things.

Strong opinions, loosely held

You’re not afraid to make a case and can present your thinking convincingly to clients and stakeholders.

Collaborative and creative

You do your best work when working with others to turn complex problems into simple solutions. You’re a clear communicator and understand that design has just as much to do with words as it does with visuals.

Organised and self-motivated

You can make decisive decisions and have strong critical thinking skills.

What you’ll be doing day-to-day

CONDUCTING USER RESEARCH:

CREATE UX DESIGN:

CLIENT COLLABORATION:

STRATEGIC THINKING:

LEARN AND DEVELOP:

EXPERIENCE, SKILLS, EDUCATION AND PERSONAL ATTRIBUTES

Benefits

We are committed to fostering a diverse and inclusive workplace where everyone feels respected, valued, and empowered to contribute their authentic selves.