Facilities Assistant – Business Operations

Why LBR? An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do.

Law Business Research has been selected as a winner for the 4 Inspiring Workplaces Awards. We’re proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees

We are happy to share that we have partnered with to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation. We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for girls, and on an ongoing basis we underwrite the school’s costs.
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’


Role Summary

A Facilities Assistant ensures the smooth running of a busy office by providing day‑to‑day facilities support, maintaining office standards, coordinating with contractors, and delivering exceptional customer service. This role is vital in a high‑performance legal environment where reliability, discretion, and efficiency are essential. 

Department Business Operations Employment Type Full Time Location London Workplace type Hybrid

Key Responsibilities

Daily Facilities Operations — Manage service requests, track assets, and support general office upkeep. Conduct regular floor walks to identify issues and ensure a well‑maintained workspace. 

Maintenance & Vendor Coordination — Report and monitor maintenance issues (lighting, HVAC, leaks), liaise with external contractors, supervise engineers, and ensure timely repairs. 

Office/Desk Moves — Assist our IT team with office relocations, workstation setups, meeting‑room furniture configuration, and preparing desk setups for new joiners. 

Health & Safety Support — Assist with daily inspections, DSE assessments, risk assessments, fire compliance, and maintaining accurate H&S documentation (mainly fire wardens and first aiders) 

New Joiners, Contractors, Vendor management and leavers - Managing the new joiner induction process by arranging a new security pass with GF security and carrying out a full building tour for security and H&S purposes. Also managing the spare pass log for visitors and sub-contractors and removing all leavers from our security access control system.

Office Services — Support with collecting and distributing mail/packages and courier services (booking couriers with City Sprint), stationery management, replenish tea and coffee points (including the 2x coffee machines) – maintaining good stock control and assist the Head of Facilities with ordering supplies (coffee, milk & stationery) – manager the locker spreadsheet.

Basic Repairs & Troubleshooting — Carry out minor DIY tasks, simple maintenance fixes, and report defects promptly with line manager.

Hours

Monday–Friday – mainly : until :. However, on occasions these times may change depending on the business requirements (social Thursday events happen twice a month will be a working shift of :-:)

Skills Knowledge and Expertise

Skills: Strong organisational ability, proactive mindset, excellent communication, and a customer‑focused approach. 

Attributes: Professional, detail‑oriented, flexible, a can do attitude, and comfortable in a hands‑on role supporting a fast‑paced office. 

Benefits

Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:
Start of employment:

Eye care

Employee Assistance Programme

A day off for your birthday

After 3 months employment:

Pension (4% employer contribution and 4% employee contribution)

After 4 months employment:

Life assurance

After probation:

Cycle to work scheme

Season ticket loan

£ annual wellbeing allowance to contribute to gym memberships or fitness classes

Puregym access

Perks at work platform access

After 1 year service:

Private healthcare

Additional Perks:

Company socials 

Access to Employee Affinity Networks 

Mentoring scheme 

Volunteering Day 

Mortgage Advice

Work from anywhere (2 weeks)

Generous parental leave

We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
 
At Law Business Research, we believe in the power of growth and the importance of nurturing talent. We have learned that building the right team delivers extraordinary results.
Our fast-paced journey to becoming a global technology-driven information service provider has been built upon the values we hold close: rewarding excellence, providing meaningful work on our leading brands, and fostering an inclusive environment that is diverse, connected, and supportive.
By doing this, we have grown together and achieved global success. Join us and be a part of a journey where your contributions are valued, your impact is significant, and your growth is our priority.

About Law Business Research

Please visit our website for more information.